Where's My Silver Lining?

I've not been in the loop a lot recently, and not been able to get around or do very much in blogland over the last week or so.

Work has been manic, including coping with a customer who called us and then went into an epileptic fit while on the phone. Ordering an ambulance in Manchester for an address in Edinburgh was a bit of a novel experience.

With so many staff off on holiday or sick, I've hardly had any time to scratch my bum, let alone take a decent breather. Customers, contrary to all established dictacts, are not always right. In fact, they are generally wrong on most things, ordering items or services they are neither knowledgeable or competent to have or use! On top of that, being asked for advice by colleagues about this and that every five minutes, and for which they should know the answer, just adds to my general feeling of mallaise! Sometimes, it feels I'm in charge of school classroom, except, children seem to have some idea of what they are doing, whereas my team don't!

At present, I'm looking for a new job in a company with prospects, but that in itself is just as stressful, and I feel it is 2 steps forward and 1 step back. I don't hate my job, but I want one where I can see where I could get to over the next 10 years and I have a team of staff that have some idea of what they should be doing and why they are there.

But all this has given me little time and inclination to blog in any meaningful way. The same old b*****ds are telling the same old lies and playing the same old games, and in the meantime, we, the ordinary sods who really keep this world going, get more and more dumped on us.

What I need is some hope!